Ofsted visit and other information

We are pleased to inform you that a team from Ofsted will be visiting our Academy on the 17th and 18th October. Please read this information - Letter from the Principal, Letter from Ofsted, School Inspections - a guide for parents.

Traffic information

Please be aware that St Helen’s Road will close to traffic from 7am on Monday, October 9 and is scheduled to reopen at 5pm on Friday, December 1. The closure will be in place 24 hours a day during this time, with a diversion in place via Elphinstone Road, The Ridge, Junction Road and Sedlescombe Road North in both directions. Further information can be found on the East Sussex Highways website.

Complaints

The Academy tries to resolve problems informally wherever possible. An effective response and appropriate redress will be provided to all complaints as quickly as possible dependent upon the complexity of the issues raised. 

Click the link below for the full policy.Complaints Procedure and Policy

PDF iconComplaints Policy & Procedure - September 2017-2020.pdf

For more information, or to request a paper copy, please contact j.vallely@arkwilliamparker.org.